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Terms of Service

Last updated: 27 April 2026

These Terms govern your use of ZuluHi, a Part-66 logbook compliance analysis service operated by DRS SPV 1 LIMITED, a company registered in England & Wales · Company No. 15409253. By purchasing or using our service, you agree to these Terms in full.

1. Acceptance of Terms

By accessing or using the ZuluHi platform at zuluhi.com (the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Service.

These Terms apply to all users, including visitors, registered users, and customers who have purchased a report.

2. Description of Service

ZuluHi is an online platform that analyses aircraft maintenance logbooks against the requirements of EASA Part-66 and UK CAA Part-66 regulatory frameworks. Our Service includes:

Automated AI-powered analysis of uploaded logbook documents
Expert human review by certified Part-66 engineers (Pro and Expert plans)
Generation of a compliance report including ATA chapter breakdown, compliance score, error detection, and prioritised action plan
Written question and answer support (Pro and Expert plans)
One-to-one video consultation with a Part-66 specialist (Expert plan)

ZuluHi is an independent analysis tool. We are not affiliated with, endorsed by, or acting on behalf of EASA, the UK CAA, or any National Aviation Authority. Our reports do not constitute official regulatory approval or guarantee acceptance by any authority.

3. Eligibility

To use ZuluHi you must:

Be at least 18 years of age
Be a human individual — automated access is not permitted without prior written agreement
Have the legal right to submit the logbook documents you upload (i.e., they must be your own or you must have authorisation from the licence holder)
Not be prohibited from receiving our services under applicable law

4. User Accounts

To access the Service you will create an account using your email address. You agree to:

Provide accurate and current information at registration
Keep your password secure and confidential
Accept responsibility for all activity that occurs under your account
Notify us immediately at team@zuluhi.com if you suspect unauthorised access

We reserve the right to suspend or terminate accounts that are found to be inactive, fraudulent, or in breach of these Terms.

5. Acceptable Use Policy

You agree to use ZuluHi solely for its intended purpose — the legitimate analysis of aircraft maintenance logbooks for Part-66 licence applications. You must not:

Upload documents that you do not have the right to submit
Submit fraudulent, falsified, or altered logbook records
Attempt to reverse-engineer, scrape, or copy any part of the Service
Use the Service to produce misleading or deceptive outputs for submission to authorities
Share your account credentials with third parties
Use automated tools to access the Service without prior written consent
Interfere with or disrupt the security or integrity of the Service

Breach of this policy may result in immediate account suspension and, where applicable, reporting to relevant authorities.

6. Payment & Refunds

ZuluHi operates on a pay-per-upload, one-time payment model. There are no subscriptions or recurring charges.

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable
Payment is processed securely via Stripe — we do not store your card details
Your report will be made available in your account within the timeframe stated for your plan (Starter/Pro: 72 hours; Expert: 48 hours guaranteed)
Founding Member prices are locked in permanently for customers who purchase during the pre-launch period

Refund policy: We offer a 14-day money-back guarantee. If you are not satisfied with your report, contact us within 14 days of purchase at team@zuluhi.com and we will issue a full refund. Refund requests submitted after 14 days will be considered at our discretion.

Expert plan customers: if we fail to deliver your report within the guaranteed 48-hour window, we will refund the difference between the Expert and Pro plan price.

7. Intellectual Property

Your content: You retain full ownership of any logbook documents you upload to ZuluHi. You grant us a limited, temporary licence to process your documents solely for the purpose of generating your compliance report. We do not retain your documents after your report has been generated — see Section 8.

Your report: The compliance report generated for you is yours to keep and use as you see fit in connection with your licence application.

Our platform: The ZuluHi platform, its design, software, analysis engine, and all related content and materials are the exclusive property of DRS SPV 1 LIMITED and are protected by UK and international intellectual property law. You may not copy, reproduce, distribute, or create derivative works from any part of the platform without our express written consent.

8. Data & Privacy

Your privacy matters to us. The key points relevant to these Terms are:

Logbook documents you upload are encrypted in transit and at rest
Your documents are permanently deleted from our servers immediately after your report is generated
We never share, sell, or use your logbook data for any purpose other than generating your report
Your compliance report is retained in your account and accessible to you at any time

For full details, please read our Privacy Policy, which forms part of these Terms by reference.

9. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, DRS SPV 1 LIMITED disclaims all warranties, express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
That the Service will be uninterrupted, timely, or error-free
That any errors in the Service will be corrected
That our analysis will identify every issue that a National Aviation Authority may raise

Our reports are based on the published requirements of EASA Part-66 and UK CAA Part-66 at the time of analysis. Regulations may change. The final decision on any licence application rests solely with your National Aviation Authority. ZuluHi does not guarantee that your logbook will be accepted following our analysis.

10. Limitation of Liability

To the fullest extent permitted by applicable law, DRS SPV 1 LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits or revenue
Rejection of a licence application by a National Aviation Authority
Loss of data or documents
Costs incurred as a result of relying on our report
Any delay in delivery of your report beyond the stated timeframe

Our total aggregate liability to you under or in connection with these Terms shall not exceed the amount you paid for the specific report in question.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

11. Termination

You may close your account at any time by contacting us at team@zuluhi.com. Upon closure, your account and any stored reports will be deleted within 30 days.

We may suspend or terminate your account immediately and without notice if:

You breach any provision of these Terms
We reasonably suspect fraudulent activity
We are required to do so by law or regulation
Continuing to provide the Service to you would create legal or regulatory risk for us

Termination does not affect any rights or obligations that have already accrued.

12. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We encourage you to contact us first at team@zuluhi.com to resolve any dispute informally before initiating formal proceedings.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email and update the "Last updated" date at the top of this page. Your continued use of the Service after such notification constitutes acceptance of the revised Terms.

If you do not agree with any changes, you must stop using the Service and may close your account as described in Section 11.

14. Contact Us

If you have any questions about these Terms or our Service, please get in touch:

DRS SPV 1 LIMITED Registered in England & Wales · Company No. 15409253 Email: team@zuluhi.com Website: zuluhi.com

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